Refund Policy

Our policy lasts 7 days. If 7 days have gone by since delivery or pick up notification, unfortunately we can’t offer you a refund/store credit or exchange unless it is a store error.  

To qualify for a return or exchange, all items must be unworn, unwashed and in their original condition. We will NOT accept items that have been worn, laundered or altered in any way from the original condition from which it left our facility. Items must be returned/postmarked with 7 days of return/exchange request.

If items are returned appearing worn, with makeup, deodorant or animal hair on them, smelling of cigarette smoke or fragrances, damaged, or post marked beyond 7 days from the return initiated date or that are Final Sale, they will not be accepted.

Refunds are only processed in the form of store credit. All clearance/last chance items are non-refundable, no exceptions. 

Send us an email at simplyradclothing@gmail.com

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at simplyradclothing@gmail.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately “last chance” items cannot be refunded. This does not include brand rep discount code items.

Defective/Damaged Items

We will happily replace items if they are defective or damaged subject to availability. Please notify us of any defects within 2 days of receiving your order. Send us an email at simplyradclothing@gmail.com

Shipping Returns
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

EXCHANGES

Customer is responsible for the cost of return shipping. After item is received the new item will be processed within 1-4 business days.  

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.